问打电话的人要与谁通话：
Who do you want to talk to? 您要同谁通话？
Who do you wish to speak to? 您要同谁通话？
询问来电者的名字：
May I ask who is calling? 请问您是谁？
May I tell him who's calling? 我能告诉他谁打的电话吗？
Who's calling,please? 请问哪位？
请来电者不要挂断电话：
Just a moment, I'll call him. 等会儿，我去叫他。
Hold the line, please.I'll put you through. 请稍等，我替您接通。
She will be here in a minute. 她马上就来。
当某人没空时：
Oh, it's a pity. Catherine's tied up. 噢，很遗憾。凯瑟琳小姐抽不开身。
I'm so sorry Mr. Smith's on the line just now. 很抱歉， 史密斯先生在打电话。
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