俗话说，“十里不同风，百里不同俗”，更何况那些居住在不同国家、分属不同民族、持有不同宗教信仰的人们了，礼仪和习俗都是不同的。鉴于此，人们在参与国际交往的时候，就必须有这样一种意识，即遵守约定俗成的礼仪与习俗规范。下面我们来了解一下哪些是必须要知道的国际商务礼仪基本准则。
What's the 'first custom' in the international society?
被国际社会公认的“第一礼俗”是什么？
'Lady first'.
女士优先。
What is the 'Three A' principle in social communications?
社交中的“三 A 原则”指的是什么？
Accept. Appreciate. Admire.
接受对方，重视欣赏对方，赞美对方。
What does TOP mean in the international etiquette?
在国际礼仪中，TOP 指的是哪三个原则？
Time. Objective. Place.
时间，目的，地点。
When you are talking with people from western countries, eight topics should be avoided. What are they?
和西方人交谈时，应避免哪八个话题？
Age, marital status, salary, experience, address, personal life,
religious belief, politics, and opinions about other people.
年龄，婚否，收入，经历，地址，个人生活，宗教信仰，地址，政治见解，以及对他人的看法。
Which three words are the most common ones in social life?
哪三个词在社交场合最常用？
Thanks. Excuse me (sorry). Please.
谢谢，对不起，请。
What are the requirements for appearance
in social communication occasions?
社交场合的仪容要求是什么？
Natural. Harmonious. Beautiful.
自然，和谐，美观。
Could you tell us the general rules for greetings?
打招呼致意的一般规则是什么？
* Gentlemen say hello first to ladies.
男性先向女性致意。
* Young men say hello first to elderly men.
年轻者先向年长者致意。
* The employees say hello to the employers.
下级应向上级致意。
You want to visit a foreign friend, and what will you do first?
想要拜访一位外国朋友，首先该怎么做？
You'd better make a phone call first to make an appointment.
你最好打电话预约一下。
To attend a formal party, how will you dress yourself?
参加正式晚会，应如何着装？
An evening dress or a suit.
晚装或套装。
On formal occasions, how many colors of all your clothes should be?
正式场合，全身服装的颜色应该多少种？
No more than three.
最好不超过三种。
When taking the escalator, which side should you stand on?
坐手扶电梯时，应站在靠哪边的位置？
You should stand on the right side. Leave the left side for someone in rush.
靠右侧站立，为有事的人空出左侧通道。
When making self-introduction, how many minutes should it take?
做自我介绍时，多长时间为宜？
Half a minute, no more than one minute.
半分钟，不能超过一分钟。
来源：外贸充电站
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