15 Why do you choose our company?
MUST Expressions
It seemed that everyone ate out of the same big pot.
★This position is a good fit for my background.
您为什么选择我们公司?
露西是一位拥有两年行政工作经验的求职者，她的原工作单位是一家国企，因为不喜欢那里的管理制度，她转向外企求职、应聘行政助理职位，以寻求更具挑战性和创造力的工作，人事部经理正在就教育背景、工作经验和离职原因等方面对她进行面试。
Manager: Let's start with your educational background.
Lucy: Sure. As you see in my resume, I graduated from Peking
University.
Manager: Great. Lucy, what did you do after you graduated from the
university?
Lucy: I joined an import and export corporation, a state-owned
enterprise.
Manager: Did you work in administration department?
Lucy: Yes, I worked as the general manager 's secretary. So I have
some experience in this field.
Manager: May I ask why you left that enterprise?
Lucy:
Well, there were two reasons. First, I didn't like the management
there. It seemed that everyone ate out of the same big pot.
Manager: I see. How about the second reason?
Lucy; Second, I didn't see any prospects of promotion. People
were promoted according to seniority rather than based on
contributions.
Manager:
Why do you choose our company?
Lucy:
Yours is a famous multinational corporation. The job in
adnministration department is callenging and ceative for me.
Manager:
In which ways do you think the position would be good for
you?
Lucy:
This position is a good fit for my background. From what I
know of the position, it incorporates my training and my outside
interests.
Manager:
Why do you think you are the best candidate?
Lucy: I think I know the working flow in administration department
inside out and have the skills needed for the job.
Manager:
Do you think you may see better prospects in our company?
Lucy: Yes, I believe I'll be able to fully develop my abilities and
obtain wider experience, and at the same time, make some
contributions to the company.
经理:我们从您的教育背景开始面试吧。
露西:好的。正如个人简历所写，我毕业于北京大学。
经理:很好，露西，大学毕业以后您做过什么工作?
露西:我曾在一家进出口公司工作，那是一家国企。
经理:是在行政部门工作吗?
露西:是的，我的职位是总经理助理，所以说我有这一领域相关的工作经验。
经理:可以说说您离职的原因吗?
露西:可以，有两个原因。首先，我不喜欢那里的管理制度，似乎每个人都在吃大锅饭。
经理:我明白，那第二个原因是什么?
露西:其次，我看不到任何晋升前景。人员晋升都靠论资排辈，而不是视贡献大小而定。
经理:您为什么选择我们公司?
露西:贵公司是一家著名的跨国公司，行政部的工作对我来说具有挑战性和创造性。
经理:您认为这份工作哪些方面对您有益?
露西:这份工作与我的背景相符。凭我对这份工作的了解，它得以使我所受的培训与兴趣相
辅相成。
经理:您为什么认为自己是最适合的人选?
露西:我觉得是因为我对行政部的工作流程了如指掌，并具备这份工作所需的技能。
经理:您认为在我们公司工作会有更好的前景吗?
露西:是的，我相信我将能够充分发挥自己的能力，获得更丰富的经验。同时，为公司做出
自己的贡献。
16 How to cope with office politics?
I'll actively avoid ofice politics and put the team first.
l view myself as working for my executives and colleagues.
怎样处理“办公室政治”
行政部经理正在就职业规划、人际关系、工作方式等方面对安迪进行面试，他们谈到了“办公室政治”、“软技能"以及“人际哲学”等较深入的话题。
Manager: What's your career plan in five years?
Andy: I'd like to grow professionally.
Manager: Well, Napoleon said,“every French soldier carries a marshal's
baton in his knapsack".
Andy:
Yes, it said that he who doesn't dream of being a general isn't
a good solider. So I hope to be in a manager position in five
years.
Manager:
What would you say has been the most difficult aspect of
managing in your experience?
Andy:
Well, at times office politics crop up, or someone comes with
his or her own agenda.
Manager: So how do you cope with office politics?
Andy: I'll actively avoid office politics and put the team first.
Manager:
How are your soft skills?
Andy:
You could call me a people person.
Manager: Could you describe your experience in office work?
Andy: I view myself as working for my executives and colleagues.
My job is to make sure they have the things that they need to
perform at their highest.
Manager:
How do you get along with others in work?
Andy:
"Helping others" is my motto. I'm willing to share my own
talents and help others.
Manager:
Have you ever argued with your colleagues?
Andy:
Yes. But I always tried to focus on the goals and not different
opinions.
Manager: Do you have any personal philosophies about working with
people?
Andy:
Yes, I think it's important to treat everyone with respect.
Manager:
I appreciate your attitude.
Andy:
Thank you very much.
经理:你未来五年的职业规划是怎样的? ?
安迪:我希望能够在专业上有所进步。
经理:嗯，拿破仑说:“ 每个法国士兵的背囊里都装着一个元帅指挥棒。’
安迪是的，人们都说不想成为将军的士兵不是好士兵。所以我希望五年内能在经理岗位任职。
经理:就你的经验而言，你认为管理工作中最大的困难是什么?
安迪:嗯，有时会出现“办公室政治”，或者一些人各自为政。
经理:那么你怎样应对“办公室政治”?
安迪:我会积极地避免“办公室政治”问题，将集体利益放在第一位。
经理:你的软技能怎么样?
安迪:可以说我擅长处理人际关系。
经理:可以描述一下你在办公室的工作经验吗?
安迪:本着为经理和同事服务的态度，我的职责就是确保他们得到所需要的资源，以创造最
佳业绩。
经理:你在工作中如何与其他人相处?
安迪:我的座右铭是“助人为乐"，我很乐于尽我所能帮助别人。
经理:你和同事起过争执吗?
安迪:是的，但我总会设法把焦点放在目标上，而不是意见的分歧上。
经理:你有没有一套与人合作的哲学呢?
安迪:有的，我认为对每个人都以礼相待是很重要的。
经理:我很欣赏你的态度。
安迪:非常感谢。
17 Have you got any certitcates?你拥有哪些证书？
I won the university scholarship for three academic years.
I was an administrative intern with LG Electronic Company.
威廉是广东外语外贸大学商务秘书专业的应届毕业生，他应聘的职位是外企的经理助理。
人事部经理正在就大学的学习和工作情况对他进行面试。
Manager: Mr. William. Are you a graduating student?
William: Yes. I just graduated from Guangdong University of Foreign
Studies.
Manager:
What was your major?
William:
I majored in Business Secretary and got my BA degree last
month.
Manager: What were your grades at university?
William:
Not bad. I had an eighty-eight average.
Manager: Did you get any honors or awards at your university?
William:
I won the university scholarship for three academic years and
won the second prize in the English Speech Contest of our
university.
Manager:
Were you in a leading position at university?
William:
I served as monitor for four years.
Manager:
What's your English level?
William:
I passed CET Band Six in Grade 3. I took the TOEFL in the
fourth year, and got a sore of 650.
Manager:
Are you computer literate?
Willia: I'm quite familiar with such software as Windows XP,
Microsoft Word, Excel and PowerPoint.
Manager: What if you are not familiar with certain new software?
William: I enjoy getting a new piece of software and figuring out how to
make it work. I always spend a lot of my free time learning new.
software.
Manager: Have you got any certificates on Computer?
William: Ive got a Computer Operator's Qualification Certificate.
Manager: What do you think about your qualifications for being an
assistant manager?
Wilia: I was an administrative intern with LG Electronic Company and
have some relevant experience in this area.
经理：威廉先生，你是应届毕业生吗
威廉：是的，我刚从广东外语外贸大学毕业。
经理：你的专业是什么?
威廉：我的专业是商务秘书专业，上个月获得了文学学士学位。
经理：你大学时的成绩怎么样
威廉：还不错，平均分88分。
经理：你在大学时获过什么荣誉和奖励吗?
威廉：我曾连续三个学年获得奖学金，还曾在学校英语演讲比赛中获得二等奖。
经理：你在大学中担任过学生干部吗?
威廉：我当了四年班长。
经理：你的英语水平怎么样?
威廓：我在大三的时候过了英语六级，大四的时候参加托福考试，成绩是650.
经理：你能熟练操作电脑吗?
威康：我可以熟练操作Windows XP, Microsoft Word, Excel和PowerPoint等软件。
经理：如果你对某个新软件不熟悉怎么办?
威腺：我喜欢研究新软件并去弄懂它的使用方法。我总是喜欢在课余时间去研究新的软件。
经理：你有计算机证书吗?
威靡：我考取了计算机操作资格证。
经理：你认为自己胜任经理助理的资历是什么?
威腺：我曾在1G电子公司担任实习行政助理，在这方面有一些相关经验。
18Why do you think you are
qualified for this position?
你为什么认为自己能胜任这份工作?
对职场经验不足的求职者来说，面试中至关重要的是展现良好的工作态度和积极的团队意识。让面试官全面了解自己，有利于加强印象，树立信心。此外，人事部的工作性质决定了员工应具有良好的交际能力，较强的抗压能力和灵活的协调能力，这些特质也正是面试的重点所在。
MUST Expressions
Why do you think you are qualfied for this position?
★Challenging projects motivate me more than anything.
爱丽斯是北京外国语大学的应届毕业生，她正在应聘一家外企人事部的文员工作，人事经理正在就她的个性特点、工作态度、抗压能力、团队意识等对她进行面试。
Manager:
What do you say about your personality?
Alice:
I think I'm quite optimistic, hard-working and enterprising.
Manager:
Why do you think you are qualifed for this position?
Alice:
I'm outgoing and have the people skills needed to deal with
some personnel issues.
Manager:
Are you all right with having a number of tasks to do at once?
Alice:
I always try to finish tasks in order to keep deadlines.
Manager: What do you do to manage your responsibilities?
Alice: I believe in working until the job is done, even if that means
putting in the overtime to finish it.
Manager:
What inspires you to work?
Alice:
Challenging projects motivate me more than anything.
Manager:
How do you react under pressure?
Alice:
I’ve found that I enjoy working in a challenging environment. I
take each project as it comes, and try to stay focused.
Manager:
Tell me about your attitude towards work.
Alice; I'm aresult-oriented person and a team player.
Manager:
If I spoke to your references, what would they say about you?
Alice;
I think they will say that I was always willing to walk the extra
mile.
Manager:
You seem very mature for your age.
Alice:
Thank you. I believe I've learned these things from my parents.
They are my role models.
Manager: I see from your resume that you are very goal oriented.
Alice:
It's a great pleasure that you made such comments on me. I
know I have a lot to learn.
经理:你认为你的个性是怎样的?
爱丽斯:我比较乐观、 勤奋、有事业心。
经理:你为什么认为自己能胜任这份工作?
爱丽斯:我很开朗， 拥有处理人事工作所需的交际技能。
经理:你可以同时处理几项任务吗?
爱丽斯:我总是尽 力在截止时间前完成任务。
经理:你如何履行自 己的职责?
爱丽斯:我会坚持工作直到把任务完成， 即使加班也会坚持做完。
经理:激励你工作的动力是什么?
爱丽斯:最让我有 动力的莫过于具有挑战性的项目。
经理:你怎样在压力 下工作?
爱丽斯:我发现自己乐于在富有挑战性的环境中工作， 从每个事件发生就开始处理、
并尽力保持专心致志。
经理:说说你对 工作的态度。
爱丽斯:我是一个重视结果的人， 且具有团队意识。
经理:如果我去问你的推荐人， 他们会怎么描述你?
爱丽斯:我想他们会 说我总是乐于付出额外努力。
经理;以你的年纪来说， 你似乎相当成熟。
爱丽斯:谢谢，我想这些都是从我父母那里学来的，他们是我的榜样。
经理:从你的简历中可以看出，你很会做目标规划。
爱丽斯:非常感谢您的评价，我知道还有很多东西要去学习。
19 Do you have any experience in this field?
你有这方面的工作经验吗?
多数应届毕业生缺少社会工作经验，面试官会更看重求职者的个人素质和学习能力。若大学时参加过社团组织或做过学生工作，应将与应聘职位相关的内容向面
试官详细说明。同样，拥有与应聘职位相关的个人技能也可以为求职者加分。
MUST Expressions
★I've just graduated from uivesity ButI'm wllig to learn.
★I think I've made good preparations for this position.
李刚刚大学毕业，正在应聘一家外企人事部的经理助理职位，大学时他曾做过的新生培训工作为他的面试增色不少。
Manager:
Have you ever had any experience in personnel department?
Lee:
I' m afraid not. I've just graduated from university. But I'm
willing to learn.
Manager:
What do you know about our company?
Lee:
I know your company is engaging in designing multifamily
house.
Manager:
Nice to see you've checked us out.
Lee:
I think it is a must for every candidate.
Manager:
Do you have any experience in this field?
Lee:
No, sir. But I'm interested in a lot of things and I'm a fast
learner.
Manager:
Coming right out of school, you really don't have any
experience.
Lee;
Actually sir, I did some training jobs in college.
Manager:
Tell me something about it.
Lee:
In my junior and senior years in college, I helped indoctrinate
new students to campus life.
Manager:
Well, this is experience. That's in line with what our training
reps do.
Lee:
Thank you. I think I've made good preparations for this
position.
Manager: Did you do anything clse training-wise?
Lee:
1 also volunteered at the library's IT faility to help orient non-
literate students.
Manager:
You mean, you taught students how to use computers?
Lee;
Software, mostly.
Manager:
Could you say something in details?
Lee:
They know how to surf or play games, but sometimes they
don't know word processing or graphics.
经理:
你有在人事部工作的经验吗?
李:恐怕没有， 我刚刚大学毕业，但是我乐于学习。
经理:
你对我们公司了解多少?
李:我知道你们是 一家从事集合式住宅设计的建筑公司。
经理:
很高兴你关注我们公司。
李:我想这是每一个求职者 应该做的。
经理:
你有这个领域的相关经验吗?
李:没有，先生。但是我的兴趣广泛，学东西很快。
经理:刚刚大学毕 业，你的确没有什么经验。
李:实际上， 我在大学里做过一些培训工作。
经理:可以讲讲吗?
李;我大三、 大四时曾协助培训新生融入校园生活。
经理:嗯， 这是个经验，就像我们培训代表所做的工作。
李:谢谢， 我想我为这个职位做了充分的准备。
经理:你有任何其他 与培训相关的经验吗?
李:我也曾担任图书馆信息科技设备处的志愿者，为那些不懂 如何操作的学生提供帮助。
经理:你是说你教学生 怎么使用电脑吗?
李:
大多数时候教他们使用软件。
经理:你可 以详细说说吗?
李:
他们知道如何上网或玩游戏，
但是有时候不会用文字处理软件或影像软件。
20 I'll try to deal with the
complaints properly
我会恰当处理投诉
外企面试的问题中常常会出现情景模拟，用以测试员工对事件的反应和处理能力。人事部负责处理员工事务，情况相对复杂。求职者是否具备应对以及化解矛盾的能力，是否具备较强的协调、沟通、策划和人际交往能力，将是面试官关注的重点。
MUST Expressions
★I should speak calmly and ask what the problem is, then try to deal with it properly.
l'ltry to handle the situation according to relevant regulation.
黛丝是个拥有一年工作经验的职场新人，想要应聘人事部经理助理职位，人事部经理正
对她进行情景测试，看她是否具备较强的解决问题和策划能力，
Manager:
How would you deal with the st af fs' complaints?
Daisy I should speak calmly and ask what the problem is, then try to deal with it properly.
Manager. Well, could you describe how you would deal with irate staffs?
Daisy; I have attended several training sessions on dealing with
challenging people. So I think I may find the solution according
to different situations.
Manager:
Well, often times, their problem is that they feel wronged and
want an apology.
Daisy:
In that case, I'll try to calm them down, and then report their
problem to the executive.
Manager:
What if the situation were to get worse?
Daisy:
If the situation is beyond my control, I'll enlist the help of my
colleagues or executives and try to handle the situation according
to relevant regulations.
Manager: If two employees did not get along well with each other, how
could you moderate the disagreements between them?
Daisy: I'll try to reconcile their differences and ask them to put the
team first.
Manager:
What if you failed to make it?
Daisy:
I can't spend all my time on them. If they made any
unacceptable behavior in front of customers, I would have to ask the executives to terminate them both.
Manager:
What do you think is the key to success in maintaining
employee morale?
Daisy:
I think we may use programs that made employees feel a sense
of ownership in the company.
Manager:
Could you describe some programs?
Daisy:
That includes everything from stock options to regularly
reporting the company's progress to employees.
Manager: Any other programs to make employees feel a sense of
ownership?
Daisy:
We may also take programs where we build up a sense of
family, programs like summer picnics and other outings.
Manager: That sounds nice.
Daisy:
Thank you.
经理:你会怎样处理员工的投诉? !
黛丝:我会心平气和地询问出了什么问题，然后尽量恰当处理。
经理:那么，你能描述一下怎样接待盛怒的员工吗?
黛丝:我曾参加过一些培训课程，学习过怎样应对难缠的人。我想我会根据不同的情
况找到解决方案。
经理:嗯，通常情况下，问题就是他们觉得受了委屈，要求道歉。
黛丝:在那种情况下，我会尽力使他们平静下来，然后把他们的问题向经理汇报。
经理:如果情况变得更糟糕怎么办?
黛丝:如果我无法控制当时的情况，我会向我的同事或经理求助，然后根据相关规定
处理问题。
经理:如果两个员工未能和睦相处，你将怎样缓和他们之间的矛盾?
黛丝:我将尽力消除他们的分歧，让他们以团队为重，
经理:如果你的调节失败了呢?
黛丝:我无法把时间都花在协调他们两个的问题上。如果他们在客户面前表现出令人
无法接受的行为，我将不得不向经理请示把他们都解雇。
经理:你认为成功保持员工士气的关键是什么?
黛丝:我想我们可以使用一些方案让员工觉得自己是公司的主人。
经理:你可以说出一些方案吗?
黛丝:包括职工优先认股权、向员工定期报告公司业绩。
经理:还有其他的方案能使员工感觉是公司的主人吗?
黛丝:我们也可以举办一些营造家庭 气氛的活动，像夏季野餐和其他郊游活动。
经理:听起来不错。
黛丝:谢谢!
Useful Expressions面试中的更多表达
多数企业招聘时都会重视员工的性格特征，因为它涉及团队合作，人际交往，工作态度等相关问题。下面是面试中关于个人性格的一些提问方式和回答模式，希望能够为您补 充相关知识，提高应聘成功事，
More Questions
1. How would you describe your personality?
你能描述一下你的个性吗?
2. What is your greatest strength?
你最大的优点是什么?
3. What is your biggest weakness?
你最大的缺点是什么?
4. Describe your three main strengths.
请描述你的三个主要优点。
5. What are your strong points and weak points?
你的优点和缺点有哪些?
6. What do you do to improve your weaknesses?
你怎样克服缺点?
7. Ifthere is something that you could change about yourself, what would it be and why?
如果你要改变自己，你会改变哪个方面，为什么?
8. What words best describe your personal style?
哪些词可以最好地诠释你的个性?
9. What could your current boss describe your three greatest assets? Why?
你现在的老板认为你具有的三个最大优点会是什么?为什么?
10. What do your friends say about you?
你的朋友们怎样评价你?
Simple Answers
1. My friends often tell me that I am understanding and trustworthy. They can talk to
me even about very private matters or their secrets in strictest confidence.
我的朋友经常说我是一个善解人意、值得信任的人。他们非常信任我，甚至可以和我聊他们的隐私和秘密。
2. I'm open-minded and I can get along well with various people. And I don't build any walls I have the initiative to approach and talk to new people.
我是一个心胸开阔的人，可以和各种人相处融洽。我从不与别人建立隔阅，我会主动和陌生人接近并交谈。
3. I am usually in high spirits. Nothing can make me depressed since Itry to keep a
positive mind at all times.
我总是情绪高涨，因为我一直保持积极的思想，所以没有什么事情会使我沮丧。
4. r'a like to say 1 am reliable and can make people comfortable, Ijust try to listen first
rather than talk during a conversation. Being a careful and sincere listener makes
pecople comfortably talk to me about anything
我想说我很可靠，和别人相处会使对方感到舒适。在谈话中我会先倾听，而不是先
倾诉。当一个细心忠实的倾听者会让别人感觉舒服，并愿意和我聊起任何事情。
5. Iget along well w ith others and I enjoy learming through human interaction.
我与人相处融洽，我喜欢从人际互动中学习。
6. Honest responsible. and confident can describe my personality best
诚实、负责、自信可以最好地描述我的个性。
7. My friends and colleagues find me very kind and humane. I think I am truly a people
person. I value human relationships and I always try to be helpful to others.
我的朋友和同事们觉得我非常友好善良。我认为自己的确是一个有人缘的人。我珍
视人际关系，总是尽力帮助别人。
8. 1 can fit well in any group. I can adjust myself to any kind of person. I don't insist
on my way what I think is right. and try to assimilate. That's how I adjust myself to
others.
我可以融入任何团队，调整自己以适应各色人等。我不会固执己见，而是尽量采纳
不同意见，这是我的与人相处之道。
9. I consider myself organized. When I have a new task, I plan it perfectly and
carefully approach the work, so I make fewer mistakes.
我认为自己很有条理。当负责新任务时，我会完美地计划，认真地处理，以便少犯
一些错误。
10，I am a person who likes challenges and is not afraid of changes. I know every
challenge can make my life more colorful and dynamic.
我是一个喜欢挑战、不惧变化的人。我知道每次挑战都会让我的生活更加丰富多彩、充满活力。
21. Is your major related to the field of our company?
你的专业和我们公司领域相关吗?
MUST Expressions
*I hope to be an expert PCB layout enaineer in five years.
l think the longer lstay here, the more likely successfull can be.
大卫是一名即将毕业的计算机专业硕士研究生，他在应聘一家外企技术部门时充分描述了自己的专长，让面试经理信服自己能够胜任这个职位。
Manager:
Good aftermoon, I am the manager of department of technology, Smith.
David:
Good afternoon, Mr. Smith. I appreciate the opportunity to
speak with you today.
Manager:
Would you introduce your educational background first?
David:
Sure, my pleasure. I will graduate from Dalian Science and
Technology University next month. My major is PCB layout.
Manager: Have you received any degrees?
David: Oh, I've got Bachelor degree three years ago and next month I
will receive my Master degree.
Manager:
What did you learn most from your major?
David:
The major I took emphasized the design of PCB. We have done
numerous experiments to perfect the products.
Manager: Is your major related to the field of our company?
David:
I know your company focuses on PCB layout of mobile phones,
which I am quite interested in and good at. And I have taken
part in such a project led by my tutor.
Manager; What do you see yourself in five years from now on?
Davd: I hope to be an expert PCB layout engineer in five years.
Manager:
How long would you stay with us if you were hired?
David:
I am eager to learn more and exert more here. And I think the
longer I stay here, the more likely successful I can be.
Manager:
How do you deal with failure of experiments?
David:
Failure is the mother of success. I will learn from mistakes and
try to put bad feelings behind me.
Manager:
How do you feel about last-minute changes made on a product?
David:
A product is never perfect in an engineer's eye. I am always
patient enough to make improvements.
Manager:
Well, that's all I have for today. Someone will be contacting
you in the
next week or so to let you know our decision. Good-bye.
David:Good-bye.
经理： 下午好，我是技术部经理史密斯。
大卫： 下午好，史密斯先生。很高兴今天能与您面谈。
经理： 能先介绍一下你的教育背景吗?
大卫： 当然，我很乐意。我下个月就要从大连理工大学毕业了，专业是印制电路板设计。
经理： 你有什么学位?
大卫： 我三年前就已经拿到学士学位了，下个月即将拿到硕士学位。
经理： 你从专业中学到了什么?
大卫： 我所学的专业强调印制电路板的设计。我们做了无数的实验来完善产品。
经理： 你的专业与我们公司的领域相关吗?
大卫： 我知道贵公司专注于手机印制电路板设计，这正是我非常感兴趣和擅长的。我
曾参与过这样一个由我们导师领导的项目。
经理： 你认为五年后自己是什么样子?
大卫： 我希望五年后成为一个专业的PCB设计师。
经理： 如果被雇用，你会在我们公司待多久?
大卫： 我渴望在这里更多地学习和发挥才能，我相信待的时间越长，越有可能成功。
经理： 你如何面对实验的失败?
大卫： 失败乃成功之母。我会从错误中汲取教训，把不好的情绪抛在身后。
经理： 你如何看待最后一分钟改变产品?
大卫：设计师眼里没有完美的产品。我总是保持着足够的耐心不断改进。
经理： 好了，今天就到这里，大约下周会有人联系你，告诉你我们的决定。再见。
大卫：再见。
22. Do your grades reflect your work ability?
你的成绩可以反映出你的工作能力吗?
MUST Expressions
★I feel a sense of accomplishment after designing a web site successfully.
★ I would say“creative" and“practical" to describe me.
萨姆大学本科毕业后，前去应聘网站设计师。外企技术部助理经理正在就他的学习成绩、实践经验及个性方面等进行面试。
Manager:
Hello, Sam. I'm Michael Green, an assistant manager here.
Sam:
It's nice to meet you, Mr. Green.
Manager: I read from your resume that you major in network technology in college, what was your favorite class in college? Why?
Sam:
Website programming. I became interested in it when I was
a high school student. I feel a sense of accomplishment after
designing a website successfully.
Manager:
Do your grades reflect your work ability?
Sam:
I always got A in practical courses and B in theory courses,
which suggests I am more capable to complete practical work.
Manager: Can you give examples of websites designed by you?
Sam:
Yes, last year I designed a group-buying website for a friend.
It's an easy one. And I even designed a website on cooking for
my mother and her friends.
Manager:
Have you faced any major setbacks in computer application?
How did you carry on?
Sam:
Once my computer was shut down by a virus. All the data was
corrupt. I borrowed another computer to log on internet and
learn to fix mine.
Manager; What do you do in your free time?
Sam: I enjoy getting new software and figuring out how to make it
work. I'm a quick learner.
Manager:
What's your favorite thing when surfing the internet?
Sam:
I enjoy playing online games and I often shop on Internet. It is
quite convenient and the price is reasonable, I think. I also keep
a blog to write down my experience and feelings.
Manager:
Great. What would you say about your personality?
Sam:
I would say“creative" and“practical!" to describe me.
Manager: Can you explain more specifically?
Sam: I like to create new things. Every day I'm filled with ideas and I work hard to bring them into reality.
Manager:
I see. Thank you. That's all for today.
Sam:
Thank you. Good-bye!
经理:你好， 萨姆，我是迈克尔●.格林，这里的助理经理,
萨姆:
很高兴见到你，格林先生。
经理:我从你的简历中看到你大 学时学网络技术，能说说你最喜欢的课程及原因吗?
萨姆:网站设计，我从高中时就开始对这个感兴趣了。一个网站设计成功后，我很有
成就感。
经理:
你的成绩能反映出你的工作能力吗?
萨姆:我总是实践课得A， 理论课得B,这反映出我的实践工作能力较强。
经理:能 举例说说你设计的网站吗?
萨姆:可以， 去年我刚为朋友设计了一个团购网站，那个很简单。我还曾经为我母亲
及其朋友设计了一个关于烹饪的网站。
经理:你在计算机应 用方面遇到过什么大的困难吗?你是怎么克服的?
萨姆:有一次我的计算机遭病毒袭击坏掉了，所有的数据都没了，我借了一台电脑上
网学习，修好了我自己的电脑。
经理:你业余时间都做些什么?
萨姆:我喜欢接触新软件， 搞清楚如何使用它。我学得很快。
经理:你上网时最喜欢做什么?
萨姆:我喜欢玩联网游戏，也经常在网上购物，因为很方便，价格也合理。我也写博
客记下自己的经历和感受。
经理;很好。你如何评价自己的个性?
萨姆:我认为自己富有创造力而且实践能力强。
经理:能更具体地解释一下吗?
萨姆;我喜欢创造新事物。每天我都有很多主意，并且努力实现它们。
经理:明白了。谢谢。今天就到这里吧，
萨姆:谢谢。再见！
23. Could you please tell me more about your practical experiences?
再谈谈你的实际工作经历好吗?
MUST Expressions
I think to work in a foreign company can broaden my hrion.
★What's your most rewarding experience in the studio?
乔应聘动画设计师(Animation design personnel),技术部经理对他的实践经验很感兴趣，提出了相关问题。
Manager:
Hello, I see from your resume that you have many practical
experiences during college time.
Joe:
Yeah. From my second academic year, I could design some
animation works. In the third year, I began to work in a studio
in partnership with schoolmates.
Manager:
Could you please tell me more about your practical experiences?
Joe:
Our studio was made of four schoolmates and it was led by a
graduate senior. We designed some animation works for small
customer groups. And we can get some profits.
Manager:
Why not set up a company and develop it stronger?
Joe: It is easy to start but difficult to manage. In addition, two of the
partners decided to find jobs abroad. So the studio is dismissed as we graduate.
Manager:
Have you ever considered working abroad?
Joe:
I think to work in a foreign company can broaden my horizon.
If the company sends me to work abroad, I' m pleased to.
Manager:
Give an example of the piece of work you designed.
Joe: I once designed an online advertisement for a company which sells toys for adults. I redesigned and processed the old 70s cartoon images with modern technology, which made the
images more fashionable and aroused the memories as well. My
customer was greatly satisfied.
Manager:
What's your most rewarding experience in the studio?
Joe:
I not only improved my skills, but also learned to cooperate
with others.
Manager:
Why did you choose this industry?
Joe:
I love comics and cartoons when I was a child. And I am always
interested in drawing. I think images carry deeper meaning
than words. Strongly interested and motivated, I came into this
industry gradually.
Manager:
What's your greatest strength?
Joe:
My greatest strength is being able to understand a customer's
needs.
Manager: What are your weak points?
Joe: I am not good at deal with several tasks at the same time. I am
used to focusing on one thing.
Manager:
Thank you for your time and your frankness.
Joe:
Thank you. It's my pleasure.
经理:你好， 我从你的简历中看出你大学时有很多实践经历。
乔:是的， 在大二我就开始设计一些动画作品。大三时跟同学合伙开了一一个工作室。
经理:谈谈你的工作经历好吗?
乔:在一个研究生师兄的带领下，我们共四个人成立了一个小工作室，主要为一些
小客户设计作品，获取一定利润。
经理:为什么不成立公司， 继续发展壮大呢?
乔:成立公司容易，但是运营起来很麻烦。另外，有两位同学决定去国外发展，所
以我们毕业时工作室就解散了。
经理:你有没有想过去海外发展?
乔:我觉得在外企工作很开眼界， 如果公司派我出国，我也很乐意。
经理:举个例子讲讲你设计的作品。
乔:我给一个公司做了 个网络广告。他们是做成人玩具的，我把70年代的卡通形象
重新加工设计，使其更加时尚，很能唤起人们的记忆，客户很满意。
经理:你在工作室最大的收获是什么?
乔:我不仅提高了技艺， 还学会了与他人合作。
经理:你为什么会选择这个行业?
乔:我从小就喜欢看漫画 书和动画片。我也非常喜欢画画。我认为图像比文字的意
义更为深远。我很感兴趣，目标也很明确。逐渐地我就走进了这个行业。
经理:你最大的长处是什么?
乔:我最大的长处是能够理解客户的需求。
经理:你有什么缺点?
乔:我的弱点之 是在同时处理好几件事情时会有些忙乱。 我习惯专注于一件事情。
经理:谢谢你来参加面试，并坦诚相言。
乔:谢谢，很荣幸。
24. Are you familiar with certain financial software?
你会使用一些财务软件吗?
MUST
Expressions
★I took a part-time job as an accountant
★I have extensive experience with Microsoft Excel
马克是一名刚毕业的会计专业大学生，他学习成绩优秀，通过了英语六级考试，并且在大三时做过兼职会计，具有一定的经验。现在外企财务总监怀特女士在面试他。
CFO :
Come in, please.
Mark: Good morning, Ms. White.
CFO:
Good morning. You are Mark, aren't you? Take a seat, please.
Mark:
Yes, thank you.
CFO: I noticed from your resume that you majored in accounting.
Will you please tell me something about your related courses?
Mark: In the first academic year we learned Principles of Accounting,
and in the following years we learned Cost Accounting,
Commercial Accounting, Industrial Accounting and
Management Accounting.
CFO:
From your school report card, I can see you did well in every
course. But our advertisement says we need an accountant with.
practical work experience.
Mark: In fact, I took a part-time job as an accountant at Dongsheng.
Trading Company during my third school year. I worked two
evenings a week there and got much experience.
CFO:
You can speak English fluently but I wonder if you can deal
with bookkeeping and accounting in English.
Mark: No problem. I have passed CET-6 in my second academic
year. And in the fourth academic year I have attended the
professional English course-English for Accounting.
CFO:
Are you familiar with certain financial software?
Mark:
I have extensive experience with Microsoft Excel of Windows.
CFO:
Very good. Are you familiar with the PRC Financial and Tax
Regulations?
Mark:
I think so. 1 learmed from books and the part-time job rinforced
most knowledge.
CFO:
Have you got some related financial certificates?
Mark: Yes,I got CPA crtifcate and have brought it with me.
CFO:
Let me have a look. OK. Very good. Thank you. So much for
today.
Mark:
CFO:
Thank you, Ms. White. It is rally nice meeting you.
Mark:
The same for me. We will keep in touch with you.
Thank you. Good-bye.
财务总监:请进。
马克:
早上好，怀特女士。
财务总监:早上好， 你是马克吧?请坐。
马克:
是的，谢谢。
财务总监:我从你的简历中 知道你是学会计专业的。能告诉我你都学了哪些相关课程吗?
马克
第一学年，我们学了《会计原理》，接下来的几年学了《成本会计》、《商
业会计》、《工业会计》 和《管理会计》。
财务总监:从成绩单 上可以看出你每门课程学得都很好，可根据我们的招聘广告，我们
需要有实际工作经验的会计师。
马克:
实际上，在我的第三学年，我在东胜商贸公司做过兼职会计。我每周在那里
工作两个晚上，积累了不少经验。
财务总监:你英语说得很流利，但我不知道你能否用英语记账。
马克:
没问题，我在大二的时候通过了英语六级考试。大四的时候我学过专业英
会计英语。
财务总监:你会使用一些财务软件吗 ?
马克:
我会熟练使用微软的Excel。
财务总监:很好。 你熟悉中华人民共和国的财政和税收条例吗?
马克:
是的。我在书本上了解过，兼职工作也强化了大部分相关的知识。
财务总监:
你有财务相关的资格证书吗?
马克:
我已经考取中国注册会计师资格证，并且今天带来了。
财务总监:
请拿给我看看。很好，谢谢。今天先到这里吧。
马克:
谢谢你，怀特女士。很高兴认识你。
财务总监:我也一样。 我们会和你保持联系的。
马克:
谢谢，再见。
25. Why are you interested in this position?
你为什么对这个职位感兴趣?
MUST Expressions
★|am a careful and patient person.
★I want a job where I can contribute, but also learn.
凯丽是一位拥有在上海外企工作一年经验的求职者，她原来是行政部工作人员，现在来到北京一家外企应聘财务部出纳岗位。财务总监就她换岗位的原因等进行提问。
CFO:
Good morning, Ms. Carry! I'm the CFO Vivian.
Carry:
Nice to meet you, Vivian.
CF0: Your resume says you had one-year experience of working in a foreign company in Shanghai. May I ask why you left there?
Carry: My husband works in Beijing and long distance marriage isn't
quite suitable for me.
CFO:
Oh, I see. It says you worked in the administration department.
Can you describe your job?
Carry:
In the year, I mainly took part in the refurbishing of the office.
The refurbishing lasted for 6 months.
CFO:
What have you learned from the job?
Carry:
I have learned a lot about basic administration work. Since I
cooperated with my colleagues on the refurbishing project, I
learned from them on project budget and how to communicate
with others effectively.
CFO:
Why are you interested in this position of our financial
department?
Carry: In my previous job, I have been exposed to some financial affairs.
And I have been attending the financial course. I passed most
examinations and next week the result of the last subject will come
out.
CFO: You can call us after you get the result.
Carry:
Sure.
CFO:
So are you interested in financial work?
Carry:
Sure. I am interested in numbers. I am a careful and patient
person. All this will be helpful to my job.
CFO:
Great. What s most important to you in a job?
Carry:
I want a job where I can contribute, but also learn.
CFO:
Since you don't have related experience in financial department,
what do you think is your advantage?
Carry:
I believe I can get used to this company quickly since my previous
company is also a U.S. one. And I am more enthusiastic for my
job.
CFO:
OK. Thank you. We will call you as soo as pssile
Carry:
Thank you, Vivian. Good day.
财务总监:
早上好!凯丽小姐、我是财务总监薇薇安。
凯丽:很高兴认识你，薇薇安。
财务总监:你的简历上写着你曾在上海一家外企工作过一年， 能说说为什么离开那里吗?
凯丽:我丈夫在北京工作， 我认为两地分居不太合适。
财务总监:明白了。 你之前是在行政部门工作。能描述一下你的工作吗?
凯丽:在那一年里， 我主要参与了公司的重新装修工作，重新装修持续了六个月。
财务总监:你从这个工作中学到了 什么?
凯丽:我学习了 基本行政工作。我跟同事合作，负责重新装修工作，从他们那儿学会了做工程预算，并且学会了怎样与人有效地沟通。
财务总监:那你为什 么对我们财务部的这份工作感兴趣?
凯丽:在之前的工作中， 我就接触过财务工作。并且我一直在参加财务课程。已经通过了大部分考试，下星期最后一门的成绩就会出来。
财务总监:成绩出来后你可以打电话 告诉我们。
凯丽:好的。
财务总监:你对财务 工作感兴趣吗?
凯丽:是的。我一直对数字很敏感。我是一个仔细、耐心的人，这些都有益于我的工作。
财务总监:
太好了。你认为工作中什么最重要?
凯丽:我想找一份既能做出贡献又能学到东西的工作。
财务总监:
因为你没有在财务部工作的经验，
你认为你的优势在哪里?
凯丽:因为我之前的公司也是美
美国公司，所以我想我能很快适应这里， 另外我的工作热情很高。
财务总监:好的， 谢谢，我们会尽快给你打电话。
凯丽:谢谢，薇薇安，再见。
26. Do you speak up if your point of view differs from that of your superior?
如果与上级意见不同，你会将自己的观点说出来吗?
詹森是一名在国企有过两年工作经验的财务主管，现在他到一家外企应聘财务主管的工作，
财务总监就詹森离开国企、放弃原来职位和福利以及如何处理上下级关系等问题对他进行提问，
CFO:
Hello, Jason, I'm CFO.
Jason:
Good morning, CFO, nice to meet you.
CFO:
You have been working in a state-owned enterprise for two
years. May I ask why you left that enterprise?
Jason:
I want a job more challenging.
CFO:
But how could you decide to give up the welfare there? You
were just promoted to financial supervisor half a year ago.
Jason:
I believe I can make more achievements and I am worth more.
CFO: But you might be much busier here.
Jason: I would rather be occupied with my job than sit around.
CFO :
We sometimes need work overtime, can you do the same?
Jason:
Sure.
CFO:
Financial work involves some pressure. How can you ease your
nerve?
Jason:
I like doing physical
exercise after work. I think it's the best
way to relax.
CFO:
What's the most important thing as a financial supervisor?
Jason: I meet regularly with all colleagues, review our work, and make sure we are moving forward.
CFO:
Do you speak up if your point of view differs from that of your
superior?
Jason:
It is best to talk things out in a proper way. We have the same
goal to do the job better. It is natural to have different opinions.
CFO:
What do you do when faced with different views from your
subordinates?
Jason:
I try to include everyone's thoughts in my decisions and not to
be stubborn.
CFO:
Great, thank you! HR manager will talk to you in a minute.
Jason:
Thank you! Nice meeting you.
财务总监:你好，詹森，我是财务总监。
詹森:早上好，财务总监，很高兴认识你。
财务总监:你在国企工作了两年，能告诉我你为什么离开那里吗?
詹森:我想寻求更具有挑战性的工作。
人心可小工六H J7CHxliHJIF。
财务总监:
可是你刚升为财务主管半年，怎么就放弃那里的待遇了呢?
詹森:我相信我能创造更多的价值，能获得更好的待遇。
财务总监:但是你在这儿可能要忙得 多。
詹森:我愿意忙于工作，不愿意无所事事。
财务总监:有时会加班，你能接受吗?
詹森:
当然愿意。
财务总监:财务工作会有一些压力，你怎么排解压力?
詹森:工作之 余我喜欢运动，我认为体育锻炼是放松身心最好的方式。
财务总监:你认为作为-一名财务主管，最重要的是什么?
詹森:
我会定期跟同事开会，检查我们的工作，确保工作是有进展的。
财务总监:如果 你的看法和上司不同，你会提出来吗?
詹森:
我会选择适当的方式提出来，大家都是为了将工作做得更好，
存在意见分歧
也是正常的。
财务总监:如果你的下属提出不同意见，你会怎样处理?
詹森:我会尽力将每个人的意见融入我的决定中，避免固执己见。
财务总监:很好， 谢谢。人力资源部经理一会儿会跟你谈话。
詹森:
谢谢。认识你很高兴。再见。
27. We should take customer's complaints seriously
我们应该认真对待客户的投诉
客户的满意，可能是市场部面试官们关注的一个重要问题，也是求职者们不可忽视的问题。
MUST Expressions
The marketing department bridges the company and the customer.
★We should always stand in their shoes.
乔治是北京某大学营销专业本科毕业生，他钦佩电视剧中外企精英们干练、果新的工作作风，因而他将自己首份职业规划投向了某外企市场部。市场部经理正在就市场部职能。对
待客户投诉问题对乔治进行面试。
Manager:
Nice to meet you! I' m Mark Smith, Marketing Manager.
George:
Nice to meet you, too, Mr. Smith! I m George.
Manager:
First of all, on behalf of the marketing department, I'd like to
congratulate you on passing the first round of interview.
George:
Thank you.
Manager:
Well, as you have chosen to join our marketing department,I
want to know your idea of the functions of our department.
George:
OK, it's my pleasure to be interviewed by you. To be brief, the
marketing department bridges the company and the customer.
Manager:
Great. I'm glad to hear this answer. But can you please
elaborate your idea?
George:
Sure, I'd like to compare this department to a tailor.
Manager:
A tailor? Interesting!
George:
A tailor should know exactly what the customer wants and try
to make a dress tailored to the customer.
I don't know whether I
have made my points clear.
Manager:
I like it. It's the first time I heard this kind of comparison. Since
you mentioned the importance of dealing with the customer,
can you tell me if you are a member of our
department, how
you will treat your customers?
George:
Well, I think one important idea is that our customers should
be highly respected. Our customers need
to think that we are
friends. We should always stand in their shoes.
Manager: And how do you think about our customers' complaints?
George: I think it's quite common to receive complaints, because.
everyone makes mistakes, let alone a department with so many.
people.
Manager: And what will you do when you receive such kind of
complaints?
Geonge: I will take the complaints seriously for sure. I will go to thel
customer first and try to find out what the problems are. Of
course, I'll not only listen to customers' description, but try.
to listen to my colleagues who're responsible for the case. It's
always important to be justice.
Manager: Quite good! But do you think you are suitable for the position?
I think I have the aptitude to learn things well and fast. Give me
Georae:
a chance. and I will show you a surprise.
经理:很高兴见到你! 我是市场部终理，马克。史势斯，
乔治:我也很高兴见到你! 史密斯先生、我叫养治。
经理:首先， 我德代表市场部员工，祝贺你通过了第轮面过。
齐治:谢街，
经理好既然你选择了我们市场部，我想听听你对子市场部职能的想法。
矛治:好的， 我很荣幸接受您的面试，简单地说。市场部是架通公司与客户的桥梁。
经理很好， 我很高兴听到这样的回答。那你是否能进一步展这一 下你这个观点呢?
乔治:当然， 我想把这个部门比作裁缝。
经理:裁缝? 太有意思了!
乔治:一个裁缝应当详细、 准确地了解客户需要的衣服，并按照这样的要求量体裁衣，缝制衣服。我不知道我是否将我的观点表达清楚了。
经理:我喜欢你的说法。 我还是第一次听到这样的比喻呢。 既然你说到了对待客户的重要性，那么如果你成为我们部门的一分子，你将如何对待害户呢?
乔治:好，我认为最重要的一点是我们的客户应得到高度的尊重，我们的客户应当觉得我们之间是朋友的关系。我们应当经常换位思考。
经理:那么你认为应该如何 看待客户的投诉呢?
乔治:我认为， 接到投诉是很正常的事情。因为每个人都会犯错，更不用说一个拥有
那么多员工的部门了，
经理:那么当你接到这样的投诉时，你会如何处理呢?
乔治:我肯定会非常严肃地对待投诉。 我将先找到客户，找出问题。当然。我不会只听一面之词，我还会询问负责此事的同事。处理这类问题总是需要公平的态变。
经理:很好! 那么你认为自己适合这份工作吗?
乔治:我认为自己有能力又快又好地学习， 给我一个机会，我会还您一个奇进。
28. This is the best promotion campaign i've ever planned
这是我策划过的最好的促销活动
MUST Expressions
★A solid understanding of the market is the most important thing.
★This promotion campaign I led at my last job was a huge success.
玛丽曾担任广州某大公司销售助理，因家人工作调动原因她也不得不重新在北京选择一
份工作。她这次应聘的职位还是销售助理一职。市场部经理正在对她就就业经历、离职原因.
成功促销活动等方面进行面试。
Manager: Good afternoon, Mary. Welcome to our marketing department.
Please come in.
Many: Good afternoon. I really appreciate the opportunity to speak
with you today.
Manager:
According to your CV, you are not a green hand in this area.
Mary:
Yes. I've been working as a marketing assistant for two years in
HP in Guangzhou.
Manager: I can see that you have been doing pretty well, and why are you
considering leaving your last job?
Mary:
My husband has been transferred to the Beiing branch of his
company, and I don't want to be so far away from him as our
baby is still a little boy. And I believe it's time for me to seek
out the next stage in my career.
Manager: OK, and then what have you gained from your last job?
Mary: I ve gained a lot of things through two years of working, and
among them, a solid understanding of the market is the most
important thing.
Manger Sounds good. What do you think of creativity?
Mary 1 think creativity is very important in marketing business,
especially in promotion planning.
Manager:
Then can you give us an example of a promotion campaign
you've ever done with creativity?
Mary: 1 want to share with you the best one. This promotion campaign
1led at my last job was a huge sucess.
Manager. r'a like to fllow up.
Mary:
Gcnerally speaking, the target customers of our products are
companies, schools and so on.
Manager:
That's true.
Mary:
But I started to make a change and set youngsters as our new
target customers. I arranged a lot experiencing area in big
supermarkets to ask youngsters to have a try on our new 3D
products.
Manager.
Interesting. And what did you get?
Mary:
Trying out by themselves worked well, because the result
showed they like them so much. News went from one person to
another, so we got a big success that year.
Manager: Glad to hear that. It's always important to rearrange your target
customers and methods in promotion planning, and all of these
changes depend on creativity.
Mary: And I've also read a lot of the promotion campaign cases of
your company, and I really learned a lot. So I really hope that I
can work here to enhance my creating ability.
Manager:
Well, I think you should come back next week and meet our
CEO.
Mary: It would be my pleasure.
经理:下午好， 玛丽。欢迎来到我们市场部。请坐。
玛丽:下午好。真的很高兴今天能有机会与您面谈。
经理:看你的简历， 你在这行已经不算是新手了。
玛丽:是的，我曾经在惠普广州公司担任了两年的销售助理。
经理:能看出来你在那里干得不错，那为什么想要离职呢?
玛丽:我丈夫因工作调动原因到北京分公司，孩子还太小，我不想离他大远。而且我
相信该是我寻求职业生涯下一个阶段的时候了。
经理:好，那从上一份工作中，你学到了什么呢?
玛丽:通过两年的工作，我确实学到了很多东西，其中最重要的一点，就是对于市场
有了充分的认识和了解。
经理:听起来不错。 你怎么看待创新力?
玛丽:我认为创新对于市场行业来说非常重要， 特别是在促销策划中。
经理:那你能否举一个你曾经靠创新取得成功的促销案?
玛丽:我想与您分享最成功的一 次。我在上一份工作中负责的一次促销活动取得了巨
大成功。
经理:愿闻其详。
玛丽:一般说来，我们公司产品的目标消费者是公司、学校等单位。
经理:是的。
玛丽:但是我开 始尝试改变这个目标消费群，设定青年群体为我们新的目标人群。我
在各大超市里安排了很多体验区，让年轻人亲身体验我们的新3D产品。
经理:很有趣。 那结果如何呢?
玛丽:亲身体验这一招很好用，因为结果显示年轻人特别喜欢这些产品。消息一传十，
十传百，我们公司那年取得了巨大的成功。
经理:很高兴听到这些。 在做促销策划时，不断调整目标消费群确实非常重要，而且
这些改变都依靠创新力。
玛丽:我在来之前也阅读了 很多贵公司的促销案，受到很大启发。所以我真心希望能
够到贵公司工作、不断提高我的创新能力，
经理:我想你应该下周再来 与我们的首席执行官面谈。
玛丽:这是我的荣幸 。
29. What have you learned from college life and
past job?
从大学生活和过去的工作中，你学到了什么?
MUST Expressions
lt is of areat value to me.
*l greatly enhanced my ability to solve problems and qained some business sense.
菲曾在北京某公司市场部实习，实习期结束后，她加入了这家公司的求职面试者行列。
市场部经理正在对她就学习、实习收获体会及对应聘职位的理解等内容进行面试。
Manager: Good afternoon, Fay. Nice to see you here in this way.
Fay Good afternoon. I've been looking forward to speaking with
you like this for a long time.
Manager: So finally you decide to stay here?
Yes. I really enjoy working here with your guide and all of the.
Fay:
colleagues'.
Manager: We are also proud to have you.
Thank you.
Fay:
Manager: OK, let's get down to business, and I will ask you several
questions.
Please go ahead.
Fay:
What do you think are the main study points in your college
Manaqer:
life?
The first point, I think, is the specialized knowledge. In the
Fay:
past three years, I have commanded the basic knowledge of
marketing and got to understand some primary operations.
Manager: These are the basic surviving skills.
And the second point is the ability to think and learn, and it is
Fav:
of great value to me.
Manager: And in what way did it help you with your work when you were a trainee here?
Fay: Whenever I met problems or cases I had never seen, this kind
of thinking and learning habits would always function and help
me out. During these days in this company, I greatly enhanced
my abilitv to solve problems and gained some business sense.
Manager. I'm glad to hear that. You are applying for the post of
marketing management. Can you tell me
something about
your understanding of this post through your past working
experience here?
Fay;
During the past three months, I learned that a successful
marketer should understand how to analyze customers' appeal
and mentality and how to make his products different from
others through market information.
Manager;
So what kind of ability should a successful marketer possess?
Fay:
I think is strong analyzing and creating abilities.
Manager:
Do you think you have these abilities?
Fay:
1 think I've developed my analyzing and creating abilitis
through my studies in cllge, as well as working here in this
company.
经理： 下午好，菲，很高兴以这样的方式在这里和你见面。
菲： 下午好，我期待这样与您面谈已经很久了。
经理： 所以说，你最终决定留在这里了?
菲：是的，能在您和所有同事们的指导下工作，我真的非常享受。
经理： 我们也因为与你共事而感到骄傲。
菲： 谢谢。
经理： 好，咱们言归正传吧，我要问你几个问题。
菲：恐听尊便。
经理： 你认为自己在大学里主要学到了什么?
菲：首先，我认为我学到的是专业知识，在过去的三年里，我掌握了市场营销的基
本知识，并对一些基本操作有了一定的了解。
经理：这些都是基本的生存技能。
菲：第二点，我掌握了思考和学习的能力，我觉得这对我来说是很有价值的。
经理： 那么在你实习的这段时间里，这种能力如何帮助你的呢?
菲： 当我遇到困难或者从来没有碰到过的事情时，这种思考和学习的习惯就会发挥
作用，帮助我渡过难关。在公司实习的这段时间，我解决问题的能力大大增强。
并形成了一定的商业意识。
经理： 很高兴听到这些。你应聘的是市场管理部门。那你能结合实习的感受谈谈你对
于这个岗位的认识吗?
菲：在过去的三个月里，我认识到，一个成功的市场营销人员应该通过掌握市场信息，
了解如何分析客户的需求和心理，并知道如何使自己的产品与众不同。
经理： 那一个成功的市场营销人员应该拥有怎样的能力呢?
菲： 我认为是较强的分析能力和创新能力。
经理：你觉得你有这些能力吗?
菲：通过大学的学习和在这里的实习，我觉得我已经形成了这样的分析和创新能力。
30. What do you know about our products?
你对我们的产品有何了解?
MUST Expressions
★Your products enjoy great reputation in this idustry.
★He should always be aware of the development of this industry.
艾米丽是化工专业毕业的硕士研究生，她成功通过校园招聘的笔试环节来到梦寐以求的这家外企面试，这是她的第二轮面试，产品部总监卡洛琳正就她对公司、产品、应聘岗位的了解等内容对她进行面试。
Director: Nice to meet you, Emily. I'm director of Product Department.
You can call me Caroline.
Emily:
Nice to meet you, Ms. Caroline.
Director: From your resume, I can see that you have performed
excellently in school.
Emily:
I appreciate your flattery.
Director:
So why do you choose our company?
Emily:
I am always interested in news coming from your company,
and having risen 200 percent in the domestic market over just
the past three years is an incredible feat for a company. I really
admire and agree with the employee developmental values that
this company has adopted. That encouraged me to come here.
Director.
And why do you think you're right for this post in Product
Department?
Emil: I'm deeply impressed by your company's products and I think
my personality and specialty is right for this department.
Director: So you are well aware of our company and our products. Can
you tell me what you know about our products?
Emily: Your products of personal hygiene enjoy a great reputation in
this industry. The aspects of quality, price, package as well as
market flexibility are all wonderful.
Director: Do you have any idea of product engineer?
Emily: I'm afraid I have only a superficial knowledge of this post.
Director: Don't worry, You can tell me as much as you know.
Emily: Well, as far as I know, product is the lifeline of a company, and
a product engineer should be the father of products. He should
follow the whole process of development, renovation and
production of all of the products of a company.
ector: So do you think you are suitable for this post?
Emily I believe I can, to tell you the truth.
rector: Then what kind of characters should a product engineer own?
Emily: There are at least two main characters, I think. First of all,
he should be sensitive. He should always be aware of the
development of this industry.
rector: And what's the second?
Emily: The second one is that he should be creative.
rector: Thanks for your cooperation.
Emily: It's my pleasure.
总监：
很高兴见到你，艾米丽，我是产品部总监，你可以叫我卡洛琳。
艾米丽：
很高兴见到你，卡洛琳女士。
总监：
从你的简历里，我能看出你在学校里的表现很出色。
艾米丽：
谢谢您的夸奖。
总监：
你为什么选择我们公司?
艾米丽：
我一直很关注有关贵公司的新闻，在过去的三年里，公司在国内市场的业绩
增长了两倍，这对于一个公司来说是很不可思议的成绩，我十分欣赏和赞同
贵公司所建立的员工发展理念，这促使我来到这里。
总监：
那你为什么觉得自己适合产品部的这个职位呢?.
艾米丽：
我非常喜欢责公司的产品，而且我认为我的个性和所学专业适合这个部门。
总监：
这么说你非常了解我们公司和我们的产品，你能讲一下你对我们产品的了
解吗?
艾米丽：
的但安论分是生要量在行业内享有运量，产品的质量、价格、但毅及对市场
总监：
你了解产品工程师这个职位吗?
艾米丽：
恐怕我对这个职位的认识很肤浅。
不用担心，你知道多少就说多少。
总监：
好，据我所知，产品是企业的生命线，而一个产品工程师就应该是产品之父。
艾米丽：
他应当贯穿于产品发展、革新和生产的整个过程。
那么你认为你自己适合这个岗位吗?
总监：
说实话，我相信我适合。
艾米丽：
那一个产品工程师应该拥有哪些特性呢?
总监：
艾米丽：
我想至少有两点很重要。首先，他应该很敏感，他应该总是能感知到这个行业的发展趋势。
总监：
那第二点呢?
艾米丽：
第二点是他应该有创造力。。
总监：
感谢你的合作。
艾米丽： 这是我的荣幸。
31. We may improve the products in this way?
我们可以用这个方法改进产品?
MUST Expressions
★Customers decide what our products will be.
★Low cost and rich profit is the basic principle we should follow.
杰瑞从北京某大学计算机专业毕业后，曾因缺乏相关工作经验，被某知名外企产品部拒
之门外。经过两年的磨炼，他决定再次应聘。产品部总监正在对他就工作经历、经验等问题
进行面试。
Director:
Do you consider yourself successful so far?
Jerry:
Successful? I'm sorry, I'm not sure I follow you. Can you
please repeat that?
Director:
I'm sorry. I meant in terms of your career.
OK, I see. Overall, I'm pleased with the way my career has
Jerry:
progressed, but I'd like to continue growing and developing,
preferably in a company like the one you are in.
Director: Iunderstand, as we are always eager to get higher.
Absolutely.
Jerry:
Director: So you have been dealing with Product Development for 2
years, am I right?
Yes, that's true.
Jerry:
Director: And what are the differences between last company you were in
and ours? I mean why are you leaving that one?
Jerry: To be honest, it has always been my dream to work here in this
company. I didn't make it to enter this company 2 years ago for
lacking experience, but now I think I'm well-equipped.
Director: I see. And what would you say has been the most difficult aspect in your working practice?
Jerry:
I'd say that platform matters greatly. I mean I used to work in a
small company, so the future and development of our products
have been set. It's really hard for me to exert all my skills,
designs and desires. And that made me unhappy.
Director.
I can see that you are really a man with dreams, and that will
help you in your work. As to product designs, what are the
current trend of our products?
Jerry: Well, I always tell myself that customers decide what our
products will be. So according to my survey, nowadays, user-
friendly IT products which enable comprehensive interaction
will be dominant in the market.
Director:
Sounds good. If you are in charge of our product development,
what are the key elements you want to change?
Jerry:
I only get some simple ideas.
Director:
Never mind.
Jerry:
Low cost and rich profit is the basic principle we should follow.
And I think we can minimize components and maximize
interactive functions of each component, which will increase
the interaction and integration of our products thoroughly.
Director:
That's enlightening. We can really improve our products in this
way. Thanks for your advice.
Jerry:
It's my pleasure.
Director:
I hope you can join us and fulfill your dreams.
Jerry: I'm looking forward to that.
总监:你认为自 己到目前为止是成功的吗?
杰瑞:成功? 抱歉，我不懂您的意思。您能重复一下吗?
总监:抱歉，我是指你的职业生涯。
杰瑞:哦，我明白了。总的来说，我对自己的职业生涯进展感到满意，但我希望能在
您所在这样的大公司继续成长和进步。
总监:我理解， 人往高处走。
杰瑞:没错。
总监:这么说你从事产品开发已经两年了，是吗?
杰瑞:是的，没错。
总监:你认为你原先所在的公司和我们公司有什么不同吗?我指的是你为什么选择
离开?
杰瑞:坦白地说，能够来到贵公司一直是我的梦想。两年前我因缺乏经验未能成为公
司的一员，但是现在我已经做好充分的准备了。
总监:我明白了。那你认为在过去的工作实践中，最困难的地方是什么?
杰瑞:我想说平台太重要了。 我是说，我曾经工作的地方是个小公司，这就意味着我
们公司产品的未来发展已经被限制住了。我的技能、设计和愿望很难得到实现，
这让我很难过。
总监:可以看出来你确实是一 个有理想的人，这将对你未来的工作大有裨益。既然你
已经说到了产品设计，你能否谈一下我们产品的当前发展趋势?
杰瑞:好， 我总是告诚自己，顾客决定着我们产品的发展。所以，根据我的调查，现
在来说，用户友好型的全面互动IT产品将成为市场的主导。
总监:听起来不错。 如果让你负责我们的产品开发，你认为哪些环节是你想改革的?
杰瑞:我只有一些 简单的想法。
总监:没关系。
杰瑞:低成本、 高利润是我们应遵循的基本原则。我想我们应着手减少组件数量，同
时增加每个组件的互动功能，这样能整体提升产品的互动性和集成性。
总监:非常具有启发性。我们真的可以用这个方法改进产品。谢谢你的建议。
杰瑞:这是我的荣幸 。
总监:我希望你能加入我们的团队，实现自己的梦想。
杰瑞:
我期待着这一天。
32. What are your career goals?
你的职业目标是什么?
MUST Expressions
★Isee myself as a key member of a team.
★May I ask how much travel will be expected?
海伦是刚刚从清华大学工业设计专业毕业的硕士研究生。产品部总监正在对她就性格特
点、职业规划、优缺点等问题进行面试。
Director:
You must be Helen. I'm Jeff Hailey.
Helen:
Nice to meet you.
Director:
Come in and have a seat. Do you have a copy of your resume?
Director:
Helen:
Here you are and I also have a ltter of reference from my tutor.
Ah, thinking ahead. That's a good qualit. Let me ask you, Miss
Helen:
Helen: how would you descibe yourself in short adjectives?
I'm dligent, punctual and considerate.
Director:
What kind of person should a clerk of product department be?
Helen:
In my opinion, clerks in this department should be open-
minded, always open to new ideas and innovations.
Director:
Have you ever thought about your career goals? Where do you
see yourself in five years?
Helen:
I know for me, there's a lot to learn in this field, but in five
years my sights are set on management, I see myself as a key
member of a team, giving input and helping the team meet its
Director:
Admirable. That will desire a lot. Do you think about earning
an advanced degree in your specialty or being trained in some
other felds?
Helen:
To be frank, I have been studying continuously for nearly 20
years since primary school, so it's time for me to put theory into
practice now. I want to check how far the knowledge I have
learned is away from reality.
Director:
I can understand. And what if our company sends you to be
further trained?
Helen: Of course, if that happens, I will definitely go. Job goes first, I
believe.
Director: Reasonable. Do you have any questions for me, Helen?
Helen: Well, may I ask how much travel willl be expected?
Director: I would say that in the first year, thirty percent of your time will
be spent on the road. Is that OK with you?
Helen: It's fine for only one year. No problem. Thank you.
irector: You seem like a good fit for this post.
Helen: I'd like to think so.
irector: OK. We will stop here. It's nice to speak with you.
Helen: Thank you.
总监： 你想必是海伦吧。我是杰夫·海利
海伦： 幸会。
总监： 进来坐。你带简历了吗?
海伦： 这是我的简历，我还带来了一封我导师的推荐信。
总监 最会具有智善，会境篇特公奇，，海伦小姐，我想同你、如果让你用简短的词
海伦： 勤奋、守时、细心。
总监： 那你认为产品部的员工应该是怎样的人呢?
海伦： 我认为，这个部门的员工应当是思想开明的，总是善于接受新的观点和创新事物。
总监： 你是否考虑过自己的职业目标?你期望自己五年后会如何?
海伦。最普理雾于最，在关司仅语森但轰赛。暖蹬赛吊知异需摄部成是最香景自
总应：建整业到覆赛红器兽垂铝学，你有没有考虑过安得本专业更高级到的学位，或
海价、提骗续曲。的设置”数是色器已经在专控事掌品知据需最头稻套要题。
总监： 我能理解。但是如果公司派你去进修呢?
海伦： 当然，如果是那样的话，我当然会去的。工作第一，我认为。
总监： 很合理。你还有什么问题要问我吗?
海伦： 好，那我能问一下，将来会有多少出差任务呢?
总监： 我要说，在任职的第一年里，有30%的时间在外出差。你能接受吗?
海伦： 只有一年没事。没问题。谢谢您。
总监： 看起来你好像很适合我们公司啊。
海伦： 我也这么认为。
总监： 好。今天我们就谈到这里吧。很高兴与你交谈
海伦： 谢谢。
联系客服
