●=oneworld member airlines
| Terminal 3 |
|
|---|---|
| Terminal 4 |
|
| Terminal 5 |
|
Except for the above airlines, please check below.
The following oneworld member airlines are found at Heathrow International Airport:
American Airlines (AA)
British Airways (BA)
Cathay Pacific (CX)
Finnair (AY)
Iberia (IB)
Qantas Airways (QF)
Royal Jordanian (RJ)
Qatar Airways (QR)
Malaysia Airlines (MH)
SriLankan Airlines (UL)
TAM Brazilian Airlines (JJ)
Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan.
If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.
Please collect your checked baggage at the "final destination" recorded on the baggage claim tag you received upon departure. If you did not check your baggage through to your final destination, you will need to complete arrival procedures into the UK at the arrival terminal, collect your baggage, and then proceed to the terminal for your departure flight where you will need to check the baggage in again at the departures counter for your connecting airline.
Japan Airlines (JL) flights arrive at Heathrow International Airport Terminal 3.
For flights departing from Terminal 3, transit within the same terminal.
For flights departing from Terminal 5, use the special transfer shuttle bus.
| Airlines | Terminal |
|---|---|
| American Airlines (AA), Cathay Pacific (CX), Finnair (AY), Qantas (QF), Royal Jordanian (RJ), SriLankan Airlines (UL) | Transfer within the same terminal |
For flights departing from Terminal 4, use the special transfer shuttle bus.
To transfer to Terminal 5, use the special transfer shuttle bus.
| Terminal | Time required |
|---|---|
| Heathrow International Airport Terminal 3 → Terminal 2 | Free transfer shuttle bus (before Immigration) Approximately 5 minutes On foot (after Immigration) Approximately 10 minutes |
| Heathrow International Airport Terminal 3 → Terminal 4 | Free transfer shuttle bus (before Immigration) Approximately 10 minutes Free train (Heathrow Connect) Approximately 8 minutes |
| Heathrow International Airport Terminal 3 → Terminal 5 | Free transfer shuttle bus (before Immigration) Approximately 10 minutes Free train (Heathrow Express) Approximately 5 minutes |
At HEATHROW INTERNATIONAL AIRPORT, you will find the following oneworld lounges.
| Lounge | Terminal |
|---|---|
| Admirals Club | Terminal 3 Lounge H |
| Flagship Lounge | Closed for renovation |
| Lounge | Terminal |
|---|---|
| Galleries First | Terminal 5 South Concourse & Terminal 3 Lounge F |
| Galleries Club | Terminal 5 South / North Concourse & Terminal 3 Lounge F |
| Lounge | Terminal |
|---|---|
| First Class Lounge | Terminal 3 Lounge A |
| Business Class Lounge | Terminal 3 Lounge A |
| Lounge | Terminal |
|---|---|
| Qatar Airways Premium Lounge | Terminal 4 |
| Lounge | Terminal |
|---|---|
| Malaysia Airlines Golden Lounge | Terminal 4 |
*In order to use a oneworld member airline lounge, you need to show a oneworld membership card with "elite status".
(If you are unable to present the card, you will not be admitted to the lounge.)
Please see the terminal map to find the location of the lounge above.
Please see Using airport lounges for more information on the rules (eligibility) for using the lounges above.
After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.
Passengers transferring from oneworld member airlines to Japan Airlines (JL) should receive a boarding pass for their Japan Airlines flight at the departure airport. (*)
*Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
In this event, you will need to carry out check-in procedures again at the connecting airport.
First Class and Business Class passengers on JL44, as well as members of JMB Diamond, JGC Premier, and oneworld Emerald Status passengers can use the Fast Track priority lane for their security check.
Please look for signs saying "Fast Track".
Access is possible for First Class and Business Class passengers showing their boarding passes, and for other passengers showing their status cards.
If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Heathrow International Airport.
Located in Lounge Area F, just after the baggage security check area.
For more information about these lounges, please seeLounge Service.
Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.
Even if you have a boarding pass, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.
| JAL (Terminal 3) to Terminal 2 | 100 minutes |
|---|---|
| JAL (Terminal 3) to Terminal 3 | 85 minutes |
| JAL (Terminal 3) to Terminal 4 | 115 minutes |
| JAL (Terminal 3) to Terminal 5 | 90 minutes |
* The terminal for BA flights is different depending on the destination. Please be sure to confirm your departure terminal when transferring.
Please be aware that transfer times can sometimes be longer.
Depending on the connecting airline, connecting times may be longer than those listed above.
For more information, please contact the Japan Airlines Reservations Center.
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