空乘人员英语常用口语
广播词
1.登机广播
亲爱的旅客朋友们，欢迎来到南航。当您进入客舱后，请留意行李架边缘的座位号码对号入座。您的手提物品可以放在行李架内或座椅下方。请保持过道及紧急出口通畅。如果有需要帮助的旅客，我们很乐意协助您。南方航空愿伴您度过一个温馨愉快的空中之旅。谢谢！
Ladies and Gentlemen:
Welcome aboard China Southern Airlines. As you enter the cabin, please take your seat as soon as possible. Your seat number is indicated on the edge of the overhead bins.
Please put your carry-on baggage in the overhead bin or under the seat in front of you.Please keep the aisles and emergency exits clear .If you need any assistance, we are glad to help you. We wish you a pleasant journey. Thank you!
2 .A．正常情况（鞠躬）
尊敬的女士们，先生们：
你们好！我是本次航班的（主任）乘务长——，首先我代表南方航空向您致以最诚挚的问候，同时感谢明珠俱乐部会员再次加入我们的航程，很高兴又与您相聚南航“空中之家”。
现在向您介绍我的组员：头等舱乘务长，乘务员——，（公务舱乘务长——，乘务员——，）普通舱乘务长——，乘务员……。我们的团队将精诚合作，为您带来轻松愉快的旅途！
Good (morning/afternoon/evening), ladies and gentlemen:
I am ___ , your (chief ) purser. First I represent the China Southern Airlines to extend my most sincere greetings to you , it is a pleasure to thank the Sky Pearl Club members once again join our voyage.
Now to introduce my team ;First-class crew chief—— steward—— Economy class purser——The flight attendant....
Our team is looking forward to bringing you a relax and happy journey with a sincerely cooperate.
3 .B. 夜间
女士们，先生们：
我们的飞机很快就要起飞了，请您配合客舱乘务员的安全检查，系好安全带，收起小桌板，调直座椅靠背，靠窗边的旅客请您协助将遮光板拉开。同时，我们将调暗客舱灯光，如果您需要阅读，请打开阅读灯。
谢谢您的合作！祝您旅途愉快！
Ladies and Gentlemen:
We will take off soon. Please be seated, fasten your seat belt and make sure that your tray table is closed, your seat back to the upright position. If you are sitting in a window seat, please help us by opening the shading plate.We will be dimming the cabin lights. If you want to read, please turn on your reading light.
Thank you!
4.旅客未登机，查找行李
女士们、先生们
由于有几位旅客办理了登机手续，但未按时登机。为了保证飞行安全，我们必须卸下他们所交运的行李物品，请您在座位上休息等候。（有交运行李的旅客请随时同地面工作人员下飞机认领自己的行李。）谢谢您的合作.
Ladies and Gentlemen：
Due to some passengers have completed boarding procedures, but they haven’t boarded this aircraft yet. For your safety, we must remove their baggage delivery. Please be seated and wait for a moment. (There are baggage of passengers with ground staff, please feel free to claim your own luggage off the plane) Thank you for your cooperation!
5.查机票、查护照
女士们、先生们：
请注意！现在地面工作人员需要对机上旅客的机票 （和护照）进行重新核对，请您配合我们的工作，按登机牌上的座位号就坐。谢谢您的配合！
Ladies and Gentlemen：
Please pay attention ! now the ground staffs need to re-check the passengers identification. Please be seated in your assigned seat and have your (passport and ) tickets available for the officers’ review. Thank you for your cooperation.
联系客服
