（7） How did you handle the last conflict？

应答思路：首先说明冲突的具体情况，包括出现冲突的原因以及所涉及的当事人等；其次，阐述你是如何通过开放、双向的沟通方式和相关当事人解决这一冲突的；最后重要的-点是，说明解决冲突的结果并总结相关经验教训。

参考答案：

 I recently had a conflict with an employee in another department who had a project which was dependent on work being done by myself and two other members of our team.He had sent a rather urgent e-mail acusing us of derailing his project. I had never met him before，so I asked to get together with him for coffee. I asked him to walk me through his project and the interdependency of his project with our project. I then walked him through our project and timelines.Once we had the opportunity to communicate our independent priorities， we could begin talking about our shared priorities. We agreed to a timeline that would help us both meet our goals and the conflict was resolved before it became a major incident.